About

How we handle any personal data you give us.

The information that we collect is to improve your experience and provide you with the best service. We are very protective of your data and will never share it with anyone.

What data do we collect?

When you contact us we request the data below.
• Name and/or company name
• Email address
• Country
• Phone number

Which providers do we share your data with?
Companies we use to connect with to provide services through our website. Click on the individual company names to view their privacy policies.

Analytics – GTM with Google Analytics

Cookies and usage data

Marketing – Facebook pixels

Cookies and usage data

Advertising – Google DFP

Cookies and usage data

Managing contacts and sending messages – High-rise

Name and/or company name, email address, country, city, business sector, job title, phone number, website or portfolio link.

Content performance and features testing (A/B testing) – Google optimize

Cookies and usage data

Which 3rd parties do we share your data with?
We do will not share your data with any third parties.

How long do we keep your data?
Your data will be kept as long as you don’t unsubscribe or ask your date to be erased.

Where is it stored?
All data is stored on secure USA based servers.

Do we have lawful reasons why we need this data?
The lawful reasons why we need this data are legitimate interests pursued by the company, as established by the GDPR (Article 6).

What do we do with this information?
Analyse user activity to improve our service, Provide a high quality email communication. We may notify you by email or phone with important information of relevance to you/your company, for example if someone is interested in your services, or with news, updates to our site, promotional offers, tips, etc.

IP addresses and Cookies
IP address is stored temporarily for security and spam prevention.

Redcreek.info uses cookies to store visitors’ preferences, record session information, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site, customise Web page content based on visitors’ browser type or other information that the visitor sends.

Cookies are text files that are either temporarily stored in the random access memory or on the hard drive of your computer. They generally serve for offering you the services of Red Creek Productions within your personal settings of each new session, which basically means to give you a better and faster experience more in tune with what you like to see. Cookies are partly stored permanently on your hard drive. You may prevent this by setting your browser accordingly, however you may notice that our website does not run as fast and in the same way to what you would expect.

Technical security

We will report any data breaches and security issues to the data protection authority within 72 hours of discovery. We will also notify by email any users who are directly affected by this breach.

How you can control the use and display of your information?

All data that we gather is used to give you the best possible service.

• You have the right to request to edit or erase certain information about you.

• You have the right for your information about you to be erased from our site. You can do that by sending an email to privacy@redcreek.info.

• If you want to opt-out of the emails we send you, you will find an “unsubscribe” link at the bottom of every newsletter you get from us. To opt-in send us an email to privacy@redcreek.info requesting to receive our newsletters. Certain important emails may still be sent to you, for example about invoices (for clients).

• You can request to see details of any personal information which we hold about you. If you would like to see this information, please contact us at: privacy@redcreek.info. You will need to provide proof of your identity.

Changes to this privacy policy

We reserve the right to make changes to this Privacy Policy at any time. This page will show a notice that changes have been made. If a user objects to the updated Privacy Policy, they should request for their account to be erased and personal data removed.

We hope that this Privacy Policy answers any questions that you may have. If you have any further questions, feel free to contact us directly here by email at: privacy@redcreek.info.